We are so excited to start your health journey with you.

What To Expect & FAQ’s

 

Understanding Who You Are

We ask you to share your medical history, current medications, and health concerns you have so we can get a bigger picture of your needs.

Meeting Your Provider

Discuss your symptoms, wellness goals, lifestyle, and any questions you may have about your health.

Comprehensive Health Assessment

We’ll review vital signs, perform any necessary examinations, and evaluate your overall health.

A Personalized Health Plan Just For You

Together, we’ll create a customized plan that may include treatment recommendations, preventive care, follow-up visits, and wellness strategies to help you achieve your health goals.

FAQs

  • We offer several services

    • Mental Health & Counseling

    • Primary Care

    • Medication Management

    • Substance Abuse Management

    • Weight Loss

    • Chronic Care Management

    For more information please visit our services tab.

  • Please bring the following

    • Photo ID

    • Insurance Card

    • Medication List

    Need help before your appointment? Please contact us an we will be more than happy to assist you.

  • We work with a variety of insurance companies to offer you the best care possible. Please vist it our Insurance & fees tab to find your insurance provider. If we dont take your insurance no worries as we offer flexable prices, and payment plans on our services.

  • Yes, telehealth appointments are available. To schedule a virtual visit, please click the "Request an Appointment"button at the top of the page and select the Telehealth option on the right side of the scheduling page.

    If you have any questions regarding scheduling or our services, please don't hesitate to contact our office. Our team is happy to assist you.

    Please Note: If you are experiencing a medical emergency, call 911 immediately or visit your nearest emergency room.

  • Yes we see children, for more questions please don't hesitate to reach out to us.

    Note: if you or your child is experiencing a medical emergency or a mental health crisis. Please dial 911, or find the nearest emergency room.

  • We understand that schedules can change. If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance.

    • 24+ Hours Notice: No fee; we will gladly help you reschedule.
    • No-Show Appointments: Patients who miss their appointment without notice may be subject to a no-show fee.

    No-Show Fee
    Patients who do not arrive for their scheduled appointment and do not notify our office may be charged a $45 no-show fee.

    Late Arrivals
    To ensure timely care for all patients, we ask that you arrive on time for your appointment. Patients arriving more than 20 minutes late may be asked to reschedule their appointment and may be subject to the no-show fee.

    We understand that emergencies happen. The no-show fee may be waived at the provider's discretion in certain circumstances.

    Our goal is to provide timely care to all patients. Advance notice allows us to offer appointment times to other patients who may be waiting for care.

    If you need to cancel or reschedule, please contact our office as soon as possible.

    Thank you for helping us serve our patients efficiently and respectfully.

  • Please call us at 856-329-0784 or email us at info@holisticpcbh.com

    Please Note: Holistic Care Center is not an emergency medical service. If you are experiencing a medical emergency, call 911immediately or go to your nearest emergency room.

    If you are experiencing a mental health crisis, having thoughts of harming yourself or others, or need immediate emotional support, call or text 988 (Suicide & Crisis Lifeline) or call 911 for emergency assistance.

    Please do not use our website, contact forms, email, or voicemail for urgent or emergency medical concerns, as these communications may not be monitored in real time.